FAQ

What is Hard Knocks?

Hard Knocks is the nation’s first indoor combat simulation arena open to the public for entertainment. We are armed with ten realistically modeled weapons that our guests bear to take on over 85 different mission objectives in our dynamic urban themed combat arenas.

Where are you located?

Hard Knocks currently has three open locations: East Orlando, Pointe Orlando, and Raleigh, NC (addresses below). However, locations such as Hard Knocks Jacksonville and Hard Knocks Tulsa, Oklahoma will be opening in 2014, with many others to follow.

East Orlando

5707 Dot Com Court
Suite 1025
Oviedo, FL 32765

Pointe Orlando

9101 International Drive
Suite 2300
Orlando, FL 32819
 
Raleigh, NC
3501 Spring Forest Rd.
Raleigh, NC 27616

What is Combat?

Combat is our sophisticated version of laser tag. Hard Knocks has more than 85 different real-world missions aimed at accomplishing team objectives. Traditional laser tag games outfit all players with identical looking gun models. At Hard Knocks, the weapons used are realistic, military-grade replicas, each with their own advantages. Players are able to visually identify what weapon their opponent has and what type of threat is represented.

Who can participate?

Our wide variety of weapon models makes it simple to match a rifle with any frame. Missions are based on objectives using leadership and communication skills, not necessarily physical strength, in order to win.

Can I come by myself, or do I need to come with a group?

Combatants may come to Hard Knocks individually or with a group. Much like a pick-up game, combat runs continuously and teams fluctuate in size depending on traffic. If you would like to come as a group, that is encouraged as well. Our Regulators will do their best to keep your team together as long as there is an equal distribution of talent. Reservations are not required.

What are the age requirements for combat?

In order to play open combat we recommend for each guest to be at least 8 years old, or 50 inches tall. Special group rates are available for guests 5 to 7 years old through our Group Sales Department.

Is it safe?

Hard Knocks is committed to providing a safe environment for its combatants. All weapons are eye-safe. The core technology used by Hard Knocks is infrared light. Infrared is on the safe side of the visible spectrum, using an infrared beam no stronger than a television remote. Regulators, our female combat referees, monitor each mission to ensure all Rules of Engagement are being followed and reinforce the proper operation of the weapons.

Is there any special training?

The only training that Hard Knocks requires is that each of its combatants is briefed on our Rules of Engagement and Way of the Gun.

Do I need to pay to rent equipment?

There is an annual registration fee. Please see your location for pricing details. You do not need to pay  to rent weapons when entering combat.

What equipment do I need to participate?

The only equipment required at Hard Knocks is comfortable clothes, a pair of closed-toe shoes, and a membership card with an active time balance. Unlike paintball and Airsoft there are no costly equipment rentals, safety gear required or lengthy preparation time.

What are the differences between Hard Knocks and paintball or Airsoft?

The technology used by Hard Knocks is the major difference. Weapons fire at a substantially greater range without risking the welts associated with projectile games like paintball and Airsoft. No matter how many referees a paintball field employs there is no way to keep a player who’s been eliminated by paintball splatter from firing their paintball gun and unfairly playing in a game. Hard Knocks equipment has an integrated anti-cheat technology built in. Once a combatant is eliminated, only a Regulator can reactivate a combatant’s equipment. Missions are much more sophisticated, with multiple roles and objectives. Not all roles or strategies require shooting all the time. Working together, leadership and communication may be important parts of accomplishing an objective.

Can we bring our own beverages or food into the facility?

Due to health code regulations, no outside food or drinks are allowed in our facilities. A wide variety of food and beverage selections are available at Hard Knocks’ Combat Café. Catering options are also available through one of our preferred caterers for special events booked through our Group Sales Department.

Do I need to make a reservation?

Reservations are not required for walk-in guests. If it will be your first visit to Hard Knocks, we recommend arriving about 15 minutes prior to the time you’d like to begin the combat simulation to account for the check-in process.

If you or your group are looking to do a private function, celebrate a special occasion, or run exclusively in one of our combat arenas, we have many group packages available. Hard Knocks also hosts corporate team building, birthday parties, and bachelor parties, to name but a few. All group events do require reservations and a deposit at least 48 hours in advance. If you are interested in this type of event, please proceed to our Group Sales page.

What types of events does Hard Knocks host?

Hard Knocks is available for any type of group gathering, celebration or event. We’ve hosted numerous corporate team building events, birthday parties, bachelor and bachelorette parties, youth and student group events, bar/bat mitzvahs, and college fraternity and sorority socials just to name a few.

We are pleased to offer a variety of different packages to meet the needs of various groups. We are also able to battle plan a custom experience for large groups and corporate team building events based on their needs and objectives. Our group pricing is tiered and based on the size of your party and which portions of the facility you wish to use.

How do I book a group event?

Once you’re ready to make you reservation, please call the Group Sales Department at 407-359-9091 ext. 108 or toll free at 855-9COMBAT (855-926-6228) ext. 108 to reserve. A non-refundable deposit will be required. The deposit amount will vary depending on the package selected. The deposit will be charged at the time your reservation is made and will then be applied to your event balance. For most events, the remaining balance is paid on the day of your event.

When should I schedule my event?

All group events must be scheduled at least 48 hours in advance by calling the Group Sales Department at 407-359-9091 ext. 108 or toll free at 855-9COMBAT (855-926-6228) ext. 108.

When can I host my event?

Events can be scheduled any day of the week. Private events can be hosted before we open to the general public allowing your group to have a private party at the facility. You may also select a time during our open hours, but keep in mind your group may be required to share the combat arenas with the general public.

How many people do I need to be a group?

The minimum number of people required to be considered a group will vary depending on the package selected. Hard Knocks offers a tiered pricing system based on actual guest count and selected portions of the facility utilized to ensure the best rate possible for each event.

Do I still need a membership for a group event?

No, memberships are not required for group events. The membership fee is waived for the day of your event for each individual.

Do you sell gift cards?

Yes. Give the gift of Combat with Hard Knocks. Gift cards are available for purchase in our facilities or on the Web. Gift Cards purchased over the Internet will be mailed out within 24 hours. Gift Card amounts available are: $25, $35, $50, $75 and $100.

What forms of payment do you take?

Cash, Visa, MasterCard and American Express. Check processing is available for corporate clients.

How can I stay informed about tournaments, specials, and the latest events at Hard Knocks?

There are a variety of ways to stay in tune with all of the exciting happenings at Hard Knocks. The Hard Knocks website, Facebook, Twitter, Instagram and Foursquare are always up to date with news and information.

Hard Knocks also sends out a monthly newsletter, “The Wire” which keeps all registered members up to date with promotions, current events and special offers.

How can I apply for a role?

To apply to be a part of the Hard Knocks team, send your resume and Hard Knocks application to roles@indoorwar.com.

View open positions and apply online on our Careers page.

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