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1. What is the minimum number of people required to be considered a group?
The minimum guest requirement will vary depending on the package you select, however all groups require at least 8 guests.
2. What types of groups typically book events at Hard Knocks?
There are no limitations. Just to name a few we've hosted several team building events, corporate events, birthday parties, bachelor parties, youth group outings, and fraternity and sorority socials, but are open to any organized group.
3. What type of packages do you offer for group events?
Packages vary however we are able to battle plan a custom experience for large groups and corporate team building events based on your needs and objectives. Our group pricing is tiered and based on the size of your party and which portions of the facility you wish to use.
4. How far in advance should I schedule my group event?
All group events must be scheduled a minimum of 48 hours in advance by calling our Group Sales Department at 407-359-9091 ext. 108.
5. Is a deposit required?
A non-refundable deposit is required in order to secure your preferred date. Deposits vary depending on the package you select and are applied to your event balance. The balance is paid on the day of your event. We quote our prices per person, however all groups must be paid as a group and not individually.
6. Is there a registration fee for group events?
Individual membership registration fees are waived for your group event. That means an automatic savings of at least $10.00 per person by booking in advance through our Group Sales Department.
7. What timeslots are available for booked group events?
Parties can be scheduled before we open to the public allowing your group to have a private party in our facility. You can also select a time during our open hours, but keep in mind your group may be required to run Combat and share the Gaming Lounge with our regular walk-in customers.
8. Do you offer a private party room?
Hard Knocks offers our Private War Room for group use, and it can be included in your custom pricing. The War Room includes seating for up to 25 guests, two large conference tables, full kitchen amenities, and a 52" flat-screen TV.
9. Can we bring our own beverages or food into the facility?
Due to health code regulations, no outside food or drinks are allowed in our facility. The only exception we make is for a birthday cake. Food can be catered through one of our affiliated vendors and varies depending on your selection. You may choose appetizers, pizzas, wings, sandwiches or entrees. Additional catering selections are available upon request. Also, we sell a wide selection of drinks, from bottled water to sodas to sport and energy drinks.
10. Is alcohol available?
A few of our catering providers can incorporate alcohol as part of their food and beverage packages. Some restrictions and limitations may apply, just let us know your needs when booking your event.
11. What does our group need to do in advance of our event?
We encourage guests to arrive 15 minutes prior to their event and ask that they complete the registration form in advance if possible.
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